COMPANY TERMS AND CONDITIONS

1. Please Read First carefully the terms and conditions!
2. The Service is a Prepaid system
3. You may apply in person or via online by visiting our company website
4. Read and understand all terms and conditions before subscribing our internet service
5. Choose your internet plan
6. Wait for the validation if your area is serviceable and wait for confirmation via text or call
7. If serviceable, 24 hours to wait for the installation and activation
8. Pay the first mothly bill upon installation/activation including installation fee and other charges
9. Modem and Router is the property of the company and can be pullout if in active for 60 days
10. Altering the configuration of the modem is prohibited and 200 pesos will be charge to the subscriber for reconfiguration
11. Extesnion of internet from your main router to other location will be may done by DIY or it can be the technical team who will do the work with labor fee depend on the type of work and difficulty
12. Materials needed for the extension of internet shall be provided by the client or the technical team will provide the material and pay what ever the cost materials
13. Extension of internet maintenance is not the priority of our company technical team. Technical team may extend support if there's a free time
14. Technical team top  priority of services is from NAP BOX to main router
15. Disconnection is applied after 1 days grace period from day of due date.
16. Brownout not covered by bill discount
17. Bill discount only applied after assessment
18. Number of days of discount start only on day reported(Keep evidence of reporting)
19. You may pay your Bill via Gcash 09356633075 SA**YO or Over the counter and legit company Collector
20. No contract is applied
21. It is your liability of the client/subscriber to inform us for any concern about company services via call or text
22. 200 pesos reconnection fee
23. Change wifi password 100
24. Private Wifi 50 per device

If you understand and accept this terms and conditions, you may continue and avail our internet service with 24 hours customer’s support…Stay Connected with Us!!!!Godbless

Privacy Policy for OEXPRESSLINK IT SOLUTIONS

1. Oexpresslink IT Solutions is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and share your information when you use our services, as well as your rights regarding your data.

2. We may collect the following types of information: Personal Information: This may include your name, address, email, phone number, payment information, and account credentials. Usage Data: We collect data related to your use of our network, including IP addresses, browsing activity, data usage, and device information. Service-Related Data: This includes service preferences, account status, and service usage details. Communication Records: Records of customer support inquiries, feedback, and other communications with us.

3. How We Use Your Information? We use your information for various purposes, including: Providing Services: To set up and manage your account, deliver the services you subscribe to, and process billing. Improving Services: To optimize, troubleshoot, and analyze network performance, as well as to enhance our offerings. Communicating with You: To send important notifications, service updates, and promotional offers (when permitted by law). Security and Fraud Prevention: To protect against unauthorized access, service misuse, and fraudulent activities. Legal Compliance: To comply with applicable laws, regulations, and lawful requests from government authorities.

4. We may share your personal information in the following situations: Service Providers: We work with trusted partners who assist us with billing, customer support, network management, and data processing. Legal Requirements: We may share information in response to a lawful request, such as a subpoena or court order, or to protect the rights and safety of our customers, our network, or others. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.

5. We take reasonable measures to protect your data from unauthorized access, use, or disclosure. However, no transmission or storage method is entirely secure, so we cannot guarantee absolute security.

6. We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We securely delete or anonymize your data when it is no longer needed.

7. You may have certain rights regarding your personal information, including the right to: Access your data Correct inaccurate information Request deletion of certain information Opt-out of certain processing activities To exercise these rights.

8. We may use cookies, web beacons, and similar technologies to enhance your browsing experience and for analytics. You can manage your cookie preferences through your browser settings.

9. Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. We may update this Privacy Policy periodically. We will notify you of any material changes through our website or other communication channels.

11. Contact Us If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at: Email: oexpresslinkitsolution@gmail.com, Visit our Business Office at San Jose, Alfonso Lista with cp#09606140874

Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : ifu@oexph.com
Phone : 9606140874
To upload proof of payment, please log in first.